Privacy Policy

1. Introduction

At AutoLuxFindUp, the protection of your personal data and privacy is our highest priority. This privacy policy provides transparent information about what data we collect, how we process it, and what control you have over your information, particularly in connection with our luxury vehicle curation services and automotive consulting in Canada.

Our data processing practices comply with applicable Canadian privacy laws and the European General Data Protection Regulation (GDPR), where applicable to our automotive curation activities for our trusted clientele.

2. Collection and Processing of Personal Data

The collection and processing of your data is strictly limited to the provision, execution, and personalization of our luxury vehicle curation services and automotive consulting. This includes:

2.1. Data you actively provide to us:

  • Registration information such as name, email address, phone number, and relevant automotive preferences for vehicle curation services
  • Payment information when booking automotive consulting services or curation packages
  • Vehicle preferences, budget specifications, and special automotive requirements needed for tailored consultation
  • Automotive documents and collection details necessary for professional vehicle sourcing

2.2. Automatically collected data:

  • Technical information such as IP address, device type, and browser version when using our website
  • Viewing history and appointment records for vehicle consultations and VIP services
  • Communication preferences for optimizing our automotive curation and discreet service

2.3. Cookies and tracking technologies: We use necessary cookies and, with your consent, analytics cookies to continuously improve our services. You can adjust your cookie settings at any time in your browser or use our website without optional cookies.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Vehicle Curation – For organizing and personalized provision of our luxury vehicle services, VIP viewings and exclusive automotive sourcing
  • Client Management – For managing appointments, bookings, payments and sending relevant automotive information
  • Vehicle Matching – To ensure the suitability of proposed vehicles and create tailored recommendations
  • Quality Assurance – For continuous improvement of our automotive curation services and VIP offerings

4. Legal Basis for Processing

Our data processing is based on the following legal grounds:

  • Contractual fulfillment in providing vehicle curation services and managing client data (Art. 6 para. 1 lit. b GDPR)
  • Legitimate interest in improving our automotive offerings and optimal design of our services (Art. 6 para. 1 lit. f GDPR)
  • Fulfillment of legal obligations, particularly in the area of automotive transaction documentation and anti-money laundering prevention (Art. 6 para. 1 lit. c GDPR)
  • Your express consent for collecting certain preference data and for marketing measures (Art. 6 para. 1 lit. a GDPR)

5. Disclosure to Third Parties

Your data will only be shared with third parties in the following cases:

  • Payment processors – For secure processing of payments for automotive consulting services and VIP packages
  • IT service providers – For operation of our automotive software and website under data processing agreements
  • Vehicle owners and dealers – When necessary for sourcing specific luxury vehicles while maintaining strict discretion
  • Legal advisors – For complex automotive transactions to ensure legal protection of our clients

We will under no circumstances share your data for advertising purposes with uninvolved third parties and always maintain the highest discretion.

6. Data Security

To protect your data, we employ advanced security measures including encrypted data transmission, secure storage, and strict access controls for our employees. We pay particular attention to protecting sensitive automotive preferences and personal information that require the highest discretion.

Physical documents containing personal data are stored in secured safes and securely destroyed after expiration of legal retention periods. Our office premises are equipped with state-of-the-art security systems.

7. Data Retention and Deletion

Your data will only be stored as long as necessary for the stated purposes:

  • Contact and contract data is stored for the duration of the client relationship plus legal retention periods.
  • Vehicle preferences and search criteria are retained for up to 5 years after last activity to enable renewed service if desired.
  • Transaction-relevant documents are stored according to Canadian law for up to 10 years after completion of automotive transactions.

You have the right to request early deletion of your data, provided there are no legal retention obligations preventing this.

8. Your Rights

As a client, you have the following rights:

  • Access to the data stored about you
  • Correction of incorrect or incomplete data
  • Deletion of your data under legally prescribed conditions
  • Restriction of processing under certain circumstances
  • Data portability in a structured, common format
  • Objection to processing based on legitimate interest

To exercise these rights, please contact us by email at privacy@autoluxfindup.com or in person at our office.

9. GDPR-Specific Provisions

As a Canadian company with clients from the EU area, we follow the principles of the General Data Protection Regulation (GDPR) and guarantee the following rights:

  • Cross-border data transfers – When transferring data to countries outside the EU/EEA, we ensure that appropriate protective measures are taken, such as standard contractual clauses or adequacy decisions.
  • Data Protection Officer – Our Data Protection Officer is available for inquiries regarding the processing of your personal data and can be reached at privacy@autoluxfindup.com.
  • Right to complain – You have the right to file a complaint with a data protection supervisory authority, particularly in the EU member state of your residence, workplace, or the place of alleged violation.
  • Data minimization – We only collect data that is necessary for the stated purposes and store it only as long as required and legally prescribed.

For EU citizens using our vehicle curation services, additional special protective measures apply according to GDPR, including extended information obligations and stricter consent requirements.

10. Changes to Privacy Policy

We reserve the right to update this privacy policy as needed to comply with legal requirements or organizational changes. The current version will always be published on our website and posted in our premises.

For significant changes, we will inform our clients by email or through a notice in our offices.

For questions about data protection, we are always available personally, by phone, or by email. The protection of your data is not only a legal obligation for us, but an essential part of our professionalism and respect for our clients, especially in the discreet field of luxury vehicle curation.